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In case (highly unlikely) you fail in exam after using our practice exams and study guides, we will offer you another Q&A package of same or lesser price. However, Free Q&A Offer will be granted if the customer fulfills the following requirement:

1. Free Q&A claim must be submitted within 30 days time by email or fax from the purchase date (purchase date is inclusive).
2. If you took the test at VUE you must send us the Registration Number and the Validation Number. This is required to validate result.
3. If you took the test at Prometric , then you should register yourself at 2test.com and provide us login ID of 2test.com and password to view your score sheet.
4. The Free Q&A claim includes the following essential information:
   1. Order Number
   2. Purchase Date
   3. Order Description (Exam Code)
   4. Last 4 digits of Credit Card
   5. VUE/ Prometric( 2test.com ) - Login ID and password
   6. Score/ result sheet must indicate the same name of customer

Note: This policy will be applicable from Nov 17th 2006 onwards. The Free Q&A guarantee is not applicable on purchase of:

• Saving Packs

Free Q&A gurantee is only applicable on purchase of Questions and Answers of any exams