Question and Answer: 60

The 6211 is a certification exam designed for IT professionals who want to demonstrate their knowledge and skills in implementing multimedia capabilities within an Avaya Aura Contact Center environment. This exam is intended for individuals who have experience in designing, deploying, and troubleshooting Avaya Aura Contact Center solutions.
The 6211 exam covers a range of topics, including the design and implementation of multimedia capabilities within an Avaya Aura Contact Center environment, such as voice, email, chat, and web collaboration. It also covers the configuration and deployment of Avaya Aura Contact Center components, such as the Avaya Aura Contact Center Server, Avaya Aura Contact Center Manager, and Avaya Aura Contact Center Multimedia.
To take the 6211 exams, candidates should have a solid understanding of Avaya Aura Contact Center concepts and architecture, as well as experience with Avaya Aura Contact Center solutions. In addition, it is recommended that candidates have experience with Avaya Aura Communication Manager and Avaya Aura Session Manager.
Upon passing the 6211 exams, individuals will receive the Avaya Aura Contact Center Multimedia Implementation certification. This certification is recognized by Avaya as evidence of the individual's skills and knowledge in the field and can be used to demonstrate expertise to employers, clients, and other IT professionals.